Designing Intelligent Operations: Rethinking How Work Gets Done

Date: Friday, April 10, 2026

Time: 11 AM PT | 2 PM ET

Location: Riverside (link provided upon registration)

Join Sterling Perkins, Ridgeline Director of Solutions Consulting and John Morton, Senior Lead Technology for a live 30-minute webinar session. 

Operations leaders are often forced to work around systems that weren’t built for today’s scale, leading to strained processes, increasing exceptions, and heavy reliance on manual effort.

While the work gets done, it requires constant follow-up and limits focus on higher-value activities. This webinar creates space to step back and rethink how operations are designed and executed. Participants will explore common challenges, examine how work actually flows within their organizations, and evaluate how agentic, intelligent workflows can transform coordination.

Expect a session that is engaging and practical, grounded in the realities of running operations at scale. 

Note: These webinars are live and not recorded.

What You'll See:

How AI can take on monitoring, decision support, and follow-through — reducing manual burden and enabling more scalable, resilient operations.

By shifting routine oversight to intelligent systems, teams can focus on judgment, optimization, and strategic work.